How To Manage A Sales Team
As a leader of a sales team, you need to have different types of styles of leadership to effectively manage your team. You should have the skills required in sales management so that you can lead your team in achieving their target.
You must be a very approachable person for effective management of the team. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
Anew manager will often make mistakes. Admit that sometimes you make mistakes and let the team know that you acknowledge that. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
Giving regular instructions to the team members is one mistake that managers of a sales team do especially if one was a sales person. You could be aiming at directing them in the way that you think is the best for the situation you are in. However, directing your team members on regular basis will hinder them from coming up with unique solutions to the challenges they are going through. You will not be building a sales team rather you will be building clones of yourself.
While making a multiple of copies of individuals who are like you might sound a great idea-after all, you have succeeded-it is a trap. A the team that has unique solutions to the same problem would function better. There are various styles that can be used to effectively manage your team. Each of this styles has an appropriate time and place of using them.
When there is a problem in your sales work, consultative approach is one of the approaches that you can use . Ask your team. Do no tell them. See what their views about a situation, customer or account are. Ask your team how they want to solve the problem they are facing and how you can help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. This will most likely happen if your predecessor was a directive manager. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.